Airport Connection - Norfolk

Terms & Conditions

Cell phones
We request that cell phone use be limited to short and quiet conversations. Children

Children age 2 and under are free. We will be glad to assist you with your own child's car seat. We do not have car seats available. Luggage

Each passenger is limited to two standard pieces of luggage (under 50 pounds and measuring less than 70" L+W+H), plus a small carry on. Addition pieces and / or items overweight are subject to a $10.00 one-way fee.

Skis, snowboards, golf clubs and gun cases will be accepted as standard items.

Gratuity
Gratuities are not included in the quoted rates and are greatly appreciated for excellent customer service. Gratuities may be added when you make reservations or purchase your ticket at the booth.

Minor Release Form
A signed minor release form is required for youth (17 years or younger) traveling unaccompanied by an adult. Objectionable Persons

We reserve the right to refuse transportation to persons whose behavior may be objectionable to other passengers or who may pose a threat to safety.

Pets
Service and guide animal are allowed in the passenger compartments. Such animals are not classified as pets and are allowed in public areas. Other pets must be in kennels appropriate for air travel and may not be larger than 32" x 22" x 23". Kennels may be placed in the luggage area of the vehicle.

Refund Policy
Cancellations must be received 24 hours in advance for a refund. Tolls, Fees and Special Charges

The posted charges do not include tolls, entrance fees or parking fees. These items will be added to the standard rate.

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